We are continually improving our online services to better meet the needs of all individuals. Providing a barrier-free environment on our website which is accessible to all users is important to us. To this end, we have updated and tested this website and its elements to be compliant with the Web Content Accessibility Guidelines (WCAG) 2.0 as accepted and published by the World Wide Web Consortium (W3C).
This website has been designed to be viewable and navigable by non-graphical text-only browsers. The coding implemented in the site and its elements are compliant with W3C standards for CSS and HTML. All current web browsers should be capable of displaying the site correctly and our developers strive to use code that will also support future browser requirements as the web continues to evolve.
In certain situations, due usually to changes to technology, changes to standards, practical limitations or third-party code, complete accessibility, usability and compatibility may not be immediately available. To address such potential situations and provide a better user experience, this website is periodically audited for compatibility issues and compliance with current standards and guidelines.
When issues are reported and remain outstanding, they will be documented in a changelog for visitors to review. This changelog will include a brief description of the issue, the date it was reported as well as an anticipated resolution timeframe. Minor deficiencies that do not impact navigation or site use but cannot be immediately resolved will be included as a courtesy to users. Issues that have been resolved will be removed from the changelog.
If you discover a usability issue on this website, please use the form below to report it. We will investigate the issue, explore solutions and if necessary, add it to the changelog. You may also report issues by sending an email to firstname.lastname@example.org. Please limit your email to issues related to website usability.
No outstanding issues as of 10/2019
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For your convenience, we have offices in Rockford and Streator.